Genshin Backlash Cause Devs to Feel Defeated and \"Useless\"

HoYoverse's president, Liu Wei, recently shared the impact of negative player feedback on the Genshin Impact development team. His comments shed light on a challenging year for the game and its creators.

Genshin Devs' Struggle Amidst Negative Fan Feedback

A Commitment to Improvement and Listening to Players

This follows a series of controversies surrounding updates, including the 4.4 Lantern Rite event's underwhelming rewards (three intertwined fates) and the perceived disparity in updates compared to Honkai: Star Rail. Comparisons to Kuro Games' Wuthering Waves, regarding gameplay and character movement, also fueled discontent. The 4.5 Chronicled Banner's gacha mechanics and concerns about cultural representation in character design further intensified the backlash.

While visibly emotional, Wei acknowledged player concerns, emphasizing that the team, comprised of gamers themselves, was overwhelmed by the volume of criticism. He stressed the need to filter and understand the genuine feedback from the player community ("Travelers").

Despite the setbacks, Wei expressed optimism and reaffirmed the team's dedication to improvement and active listening. He acknowledged that meeting every expectation is impossible but expressed gratitude for the continued support of players.