PlayStation 5 Screen Ad Display Was an Error

Sony Addresses PS5 Home Screen Ad Issue: A Technical Glitch

Following a recent PS5 update that introduced unwanted promotional materials to the console's home screen, Sony has responded to widespread user complaints.

Sony's Official Response: A Resolved Technical Error

In a recent Twitter (X) post, Sony confirmed that a technical error affecting the PS5's Official News feature has been resolved. The company explicitly stated that no changes were made to the standard display of game news.

User Backlash and Concerns

Prior to the resolution, the update caused significant frustration among PlayStation 5 users. The home screen became cluttered with ads, promotional artwork, and outdated news articles, significantly impacting the user experience. Many users voiced their displeasure online, highlighting the intrusive nature of the unexpected changes. The changes were reportedly phased in over several weeks, culminating with the latest update.

While the home screen now reportedly displays art and news relevant to the user's currently focused game, some users remain critical. Negative comments on social media include concerns about the aesthetic impact, replacing unique game art with generic promotional thumbnails, and the overall unwelcome intrusion of advertising on a premium-priced console. The lack of an opt-out option has also been a point of contention.