BIS CARE

Empower yourself with the ability to authenticate the quality of products with just a few taps on your phone using the BIS CARE app. By simply entering the license number, HUID number, or registration number displayed on any item, you can instantly access crucial details such as the manufacturer's name and address, validity of the license or registration, covered varieties, included brands, and the current status of the license or registration. Don't settle for substandard products, misuse of marks, or misleading quality claims—report any discrepancies you encounter through the "Complaints" feature. Register your grievances with ease, provide necessary details and evidence, and receive a complaint number for future reference while our team works to resolve the issue.

Features of BIS CARE:

Authenticity Verification:
Quickly verify the authenticity of ISI marks, Hallmark, and CRS Registration marks on any product by entering the license number, HUID number, or registration number.

Complaints Registration:
Easily report sub-standard products, misuse of marks, or misleading claims directly through the app’s intuitive 'Complaints' feature.

User-Friendly Interface:
Enjoy a seamless user registration process or opt for quick login via OTP to conveniently file complaints and track their progress.

Tips for Users:

Provide Evidence:
When registering a complaint, be sure to include relevant evidence to support your claim and expedite the resolution process.

Select Complaint Type:
Choose the appropriate complaint category from the options provided to ensure your issue is directed to the correct department for prompt action.

Stay Informed:
Keep the unique complaint number provided for future reference so you can easily follow up on the status of your grievance.

Conclusion:

With the BIS CARE app, consumers now have a powerful tool at their fingertips to verify product authenticity and report violations with confidence. The app’s intuitive interface and streamlined complaints system make it simple for users to take action against counterfeit goods and uphold quality standards in the marketplace. Download the BIS CARE app today and protect yourself from fake or substandard products while contributing to a more transparent and trustworthy consumer environment.

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